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FAIRMONT
Location: Québec City – QC
Job Description: Description du poste Leadership stratégique et expérience client: Assure le leadership de l’expérience client pour les départements suivants : Stationnement, Chasseurs, Service Royal, Club Frontenac et Concierges. Agit à titre d’ambassadeur·drice de l’hôtel auprès des invités et veille à l’atteinte des plus hauts standards de service de luxe. Supervise les stratégies d’amélioration continue de la satisfaction client, la gestion proactive des plaintes. Leadership des équipes et engagement des co…
Company Name: FAIRMONT
Salary: CAD Not specified
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