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Software Development Manager, Amazon Customer Service

Amazon Development Centre Canada ULC

Job Title: Software Development Manager, Amazon Customer Service

Location: Vancouver – BC

Job Description: The Data Intelligence (DI) team is a new function within Amazon Customer Service (CS). We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), ML, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. This is a Software Development Manager role within the CS DI organization, leading software development …

Company Name: Amazon Development Centre Canada ULC

Salary: CAD Not specified

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